Warranty Service

PC Tech Solutions offers extended warranty for third-party computer equipment to businesses where the manufacturer’s warranty has expired or is about to expire. Our flexible plans are made to suit your needs and give you peace of mind in case of hardware failure.

Our warranty covers all hardware repair in your computer.  We will come to your place of business and replace the failed component(s).*

The benefit of buying our extended warranty is that we are local and the repair will be done quickly. You will not go through a phone tree to speak to a person, and depending on what plan you have, we could repair your computer that same day.

You can choose between one and two-year plans with the following advantages:

      Platinum Plus - Same day on-site service includes software installation and Tech Support. 1, 2, 3, 5

      Platinum – Next day on-site service includes software installation and Tech Support. 1, 2, 3, 5

      Gold – Same day on-site. 3, 4

      Silver – Next day on-site. 3, 4

      Bronze – Computer is brought to our office for repair. 3, 4

1.       Motherboard or hard drive replacement will require reinstallation of the operating system, which is covered.

2.        If our backup service is purchased we will reinstall your latest back-up, if needed.

3.        Software failures of any kind are not covered.

4.       Motherboards and/or hard drives require reinstallation of the operating system if replaced. Reinstallation of the operating system and associated programs are not covered.

5.        Tech Support via phone or email during normal business hours, Mon – Sat.

* Damaged computer cases, corrupt operating systems, program and hardware driver issues are NOT covered.  In some instances Dell motherboard replacement will also require computer case replacement. If the hardware is damaged due to abuse or shows signs of being dropped warranty is void.

Please call us for more information 703-349-6549